NTISthis.com

Evidence Guide: BSBLDR511 - Develop and use emotional intelligence

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBLDR511 - Develop and use emotional intelligence

What evidence can you provide to prove your understanding of each of the following citeria?

Identify the impact of own emotions on others in the workplace

  1. Identify and use evaluation criteria to determine own emotional strengths and weaknesses
  2. Identify personal stressors and own emotional states related to the workplace
  3. Analyse and document potential emotional triggers in workplace situations which may require determine appropriate emotional responses
  4. Evaluate the impact of own workplace behaviours that demonstrate management of emotions
  5. Use self-reflection and feedback from others to improve development of own emotional intelligence
Identify and use evaluation criteria to determine own emotional strengths and weaknesses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify personal stressors and own emotional states related to the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and document potential emotional triggers in workplace situations which may require determine appropriate emotional responses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the impact of own workplace behaviours that demonstrate management of emotions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use self-reflection and feedback from others to improve development of own emotional intelligence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and address the emotional strengths and weaknesses of others

  1. Respond to the emotional states of co-workers and assess emotional cues
  2. Develop a plan for identifying and responding appropriately to a range of cultural expressions of emotions
  3. Apply techniques to demonstrate flexibility and adaptability in dealing with others
  4. Demonstrate consideration of the emotions of others when making decisions
Respond to the emotional states of co-workers and assess emotional cues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a plan for identifying and responding appropriately to a range of cultural expressions of emotions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply techniques to demonstrate flexibility and adaptability in dealing with others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate consideration of the emotions of others when making decisions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote the development of emotional intelligence in others

  1. Create opportunities for others to express their thoughts and feelings
  2. Assist others to understand the effect of their behaviour and emotions on others in the workplace
  3. Develop and implement plans to encourage the self-management of emotions in others
  4. Develop and implement plans to encourage others to develop their own emotional intelligence, to build productive relationships, and maximise workplace outcomes
Create opportunities for others to express their thoughts and feelings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist others to understand the effect of their behaviour and emotions on others in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement plans to encourage the self-management of emotions in others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement plans to encourage others to develop their own emotional intelligence, to build productive relationships, and maximise workplace outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Utilise emotional intelligence to maximise team outcomes

  1. Identify opportunities to utilise emotional intelligence to increase team performance in line with organisational objectives
  2. Encourage a positive, inclusive emotional climate in the workplace
  3. Use the strengths of workgroup members to achieve team and/or organisational objectives
Identify opportunities to utilise emotional intelligence to increase team performance in line with organisational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage a positive, inclusive emotional climate in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use the strengths of workgroup members to achieve team and/or organisational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge